testimonials and reviews

Don’t just take our word for it – here’s what our customers have to say!

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Just wanted to say we were really impressed and definitely felt you brought the personal touch to the sale. Everything was very organised and you always kept us up to date on things and were proactive in getting things done - something that has been lacking with other agencies we have used. There really wasn’t anything either of us would fault and we would definitely use yourselves should we sell in the future (which hopefully isn’t anytime soon however!). Will recommend to anyone we hear that is moving in the meantime. Gregor & Lucy -  February 2020

A massive ‘thank you’ to Karine and the team at Tailormade Moves for their professional service.

From my very first meeting with Karine I loved both her competent and friendly manner. I was kept informed of viewings and feedback thereafter together with every step of the process from start to finish.

I would not hesitate in recommending TMM for a quick sale and efficient serviceJust a quick email to thank you and your fabulous team for your fantastic service selling our house and your help in our search for a new home. Malina - January 2020

You made the process so easy and stress-free.

You and your team were so responsive, helpful and professional. They were always so quick to react and did exactly what they said they would do. There was always someone to help at the end of the telephone and everyone was so knowledgeable and helpful. We would certainly recommend you to others and thanks again for all your help. Scott and Barbara - October 2019

I received nothing but the best of service from everyone at Tailormade Moves. In particular Rhona was exceptionally helpful when our first sale fell through, going above and beyond the call of duty to take care of things for us including checking our house for insurance purposes on a weekly basis at no extra charge when there was nobody staying there until the house sold the second time very quickly. A really professional service with the human touch. Highly recommend these guys!  Sinclair - September 2019

Absolutely fantastic service from Emma and the team from start to finish. Took the strain and stress out of selling my house and recommend them to anyone and everyone! Wouldn’t think twice about using them again!   Karen - August 2019

From making initial contact with Tailormade Moves right through to completion Karine and her team have taken care of everything. Having a solicitor they recommended also takes care of the legal side which is one less thing to organise. The whole process has been stress free and couldn't have been managed any better. I would have absolutely no hesitation recommending Tailormade Moves to friends, family or anyone looking to sell their house. Jonathan - June 2019

Thoroughly professional service. Kept me informed at every stage of the process. They had extensive knowledge of the housing market in the area and were able to use it to guide me through the sale. Emma, who handled all the viewings on my behalf, has a particularly pleasant personality which complemented an efficient team in the office. As we had already relocated out of the area it was important that we had complete confidence in our chosen agent to handle every aspect of the sale for us. Happy to say that Tailormade Moves delivered a level of service that was second to none. May - March 2019

If you are looking for an estate agents in Inverness you won’t get better than Tailormade Moves.
Karine, Morna and their team are on the ball throughout the whole buying, selling and letting processes. I have used them to buy, sell and also manage my 2 rental properties and can honestly say that the service they provided was second to none.They are professional, friendly and give 100% in all they do. Doris - March 2019

This is the third time I have bought and sold with Tailormade Moves and as always have been treated really well from start to finish. Emma and the team always keep you posted with what is going on, very professional and caring company. Jim - March 2019

Just to say how amazing you all were selling my plot in Nairn, and all in a week and a half.
Nothing was too much trouble. 
They say the best form of advertising is by word of mouth. Well you have come to the right person......I have the biggest gob out !!!!!!!!!!!!!!!.
I have seen many colourful for sale signs up , and as you are the best, I have renamed you My Rainbow Warriers because at the end of your Rainbow was my Pot of Gold..   so three cheers for Tailormade Moves Inverness. Simply The Best  Diana - January 2019

 Karine, Emma and the rest of the TMM team were brilliant throughout. Always friendly and keep you in the loop with any progress. They accompany every viewing which was one of the main reasons we decided to sell with them and we always got detailed feedback afterwards. Would highly recommend.  Margaret - January 2019

Rhona was so flexible and went the extra mile, she used her local knowledge to get the best out of the sale and she constantly had her finger on the pulse. I felt listened too & supported and felt Rhona was genuinely interested in getting the best possible outcome. Couldn't have done it without her. Everything was done promptly & efficiently & I was kept updated constantly. I would definitely recommend this company. Paula - January 2019

We wanted to write and say thank you for your help during our journey to buying our new home. Sophie was so happy yesterday and felt really looked after by all of the team in the office - it really made her feel good again after several months doubt - so thank you for that and please pass that on to the rest of your team.  You know you are welcome anytime for a cup of coffee on the Black Isle! Richard & Sophie - October 2018

Just want to say a massive thank you to all the team at Tailormade moves for selling our house within 8 days for well over the asking price and finding our dream home. Karine was amazing and kept up as updated all the way through and within 8 weeks of house on market we are now settled in our new home. Definitely recommend to family and friends. Jackie - October 2018

The help, support and advice I received from everyone at Tailormade Moves, but particularly Morna, was outstanding. They were always there to answer my questions and made my move a pleasure not a stress! Beth - October 2018

Very professional, friendly and a pleasure to deal with. Morna was fab and always there to call upon. Many Thanks to the whole team at Tailormade Moves. Gail - September 2018

Huge thank you to Tailormade moves for selling our much loved first house so quickly to enable us to move into our dream home. They kept us in the loop at every stage and although we had given them a very tight timeline they had a ‘can do’ attitude and were always positive which took a lot of the worry out of it for us. They were always on had with advice. Excellent service from start to finish and I would recommend them to anyone looking to buy or sell. Sheena - August 2018

Thank you to Karine & the rest of the team at Tailormade Moves for their professionalism in our house sale which went through yesterday. Everyone was most helpful, with great communication skills, keeping us updated throughout the whole process. Good team work. Would highly recommend. Karen - June 2018

Communication is very important when you have the stress of the unknown . Karine & the rest of the team at Tailormade Moves demonstrated great professionalism in our house sale .  Keeping in touch and doing what was promised at every stage in the process. I would highly recommend this company , keep up the good work and very best wishes.  Robert - July 2018

Morna and her team were a dream to deal with from start to finish - especially as time was against us. But were 100% professional and nothing was a problem,really went the extra mile to make sure our sale went quickly and smoothly. Will certainly use again if we decide to move in the future. Keith & Avril - July 2018

I just wanted to say a big thank you to the team at TMM.  Having used TMM to sell and rent properties for a few years - I can only say get in touch with them asap.  If you use the sales team or rental team these guys just get the job done. Graham - July 2018

Thank you so much Tailormade Moves for the lovely gifts! We really appreciate all the help and support you've given us with our house sale. From start to finish the service has been outstanding and so friendly. We would highly recommend to anyone thinking of selling! Margaret - June 2018

Tailormade Moves - I found them so professional and friendly the best estate agents I have dealt with. I am with them for renting my properties and they look after everything so I have no worries about who is in them. I an’t thank them enough for all the work they have done for me. Nena - May 2018

Without a doubt, a marvellous team. Tailormade were recommended to my husband and I by our neighbours, who had sold in 9 days, getting more than expected. Our first thought was just sell ourselves through social media, thankfully we did not go down this route. I can’t praise this team of people more highly. They made our lives so easy we didn’t have to lift a finger, apart from taking a leisurely walk with our dogs whilst our home was being shown. I think you’re first thought is the price I can do it cheaper, however it was worth every penny. (who would put heating in without calling a professional). However - whom I must single out is Morna. She's so considerate and professional. We are so happy to have met this lady, we thought she was fabulous. A perfect example for anyone who wants to thrive and succeed in business. This company is definitely going to stay in my contact list. Sheila & Alyn - April 2018

Tailormade moves manage the properties we rent out. They provide a first class , hassle free service. A superior lettings agency. Sandra - October 2018